White goods collection for old washers, dryers, cookers and fridges

How is a mixed load of white goods priced?

A mixed load of white goods is priced as one load, by the space it takes, with the extra charge added for any fridge, freezer or range cooker in the mix. Most white goods jobs aren't a single item. A kitchen refit might leave a cooker, a dishwasher and a fridge freezer along with old units and worktops, and a move might clear a washing machine, a dryer and a sofa from the same house.

As a rough guide, a quarter truck at £130 plus VAT holds a single room's bags and small furniture, and a half truck at £180 plus VAT is roughly a single garage. A photo is the quickest way to get an accurate price for a mix of appliances. If the appliances are part of a full kitchen or bathroom rip-out, we can take the units and worktops in the same load.

Why do fridges and freezers cost extra?

Fridges, freezers and air con units cost extra because they contain refrigerant gases and insulation that have to be dealt with separately from other appliances. The charge is for each unit, on top of the load, and a chest freezer, American fridge freezer or commercial fridge costs more than a standard fridge freezer.

Our fridge disposal page lists the charge for each type and covers single collections, commercial units and what to do before we arrive.

Which white goods will the council collect?

Council bulky collections take some white goods, but the rules differ by borough and the crews only collect from outside.

• Dartford Borough Council's bulky collection (external site) costs £39.50 for up to 10 items but currently takes no fridges or freezers, citing "a national lack of availability at treatment plants".
• Bromley's bulky collection (external site) starts at £43, is priced by the number and type of items, and collects from the front of the property only, within 10 working days of payment.
• Lewisham's bulky collection (external site) charges £25 for a fridge or freezer and won't collect American-style or double-door models.

Our white goods collection covers fridges and freezers across the areas we serve, including the American-style and double-door models Lewisham won't take. Mention an American fridge freezer when you send the photo, so we can plan for its size. See our Dartford, Bromley and Chislehurst pages for local collection and parking details.

Do I need to be home for a white goods collection?

You don't need to be home for a white goods collection if the appliances are somewhere we can reach, such as a front garden, a driveway or a porch with a key safe, and you've told us where they are. You pay on completion by card, cash or bank transfer, and you'll get a waste transfer note and a receipt.

We're an upper tier registered waste carrier, broker and dealer, number CBDU175566. You can check that on the Environment Agency register (external site), or check any collector through the gov.uk carrier check (external site) before you hand appliances over.